Oaks Mackay Carlyle Suites

Rooms were spacious. Washing machine and dryer were a bonus Within walking distance of a few hotels and Goanna Brewing A quick drive to places to eat/shop The staff were lovely and happy to help with arranging clean towels etc. (Room not serviced- see below) They were also very understanding when I made a mistake with my booking times

I had booked and paid at check-in for 7 nights but unfortunately personal reasons meant I had to leave after the first night. I mentioned in passing to the staff that I would appreciate some refund if that was possible. Without fuss I received a refund on my credit card for 5 nights. I was very happy for them to charge for the second night as I checked out late.

The male receptionist (l forget his name)was very helpful and assisted us well when asked. He replaced the Iron as the one in our room had residue on it. Also there was a towell that needed replacing as well. We said we were sorry for pointing this out and he said no that's good otherwise we don't know.

The rooms were of good size, nice modern kitchen, comfortable for a few night stay. Clean throughout. Comfy big beds.

reception staff good