Oaks Mackay Carlyle Suites
What Guests Say
The room was everything we needed as a family for a week away - great kitchen and washing amenities. Plenty of space in the lounge area so we weren’t always on top of eachother. Location was good, close to town but not right in the centre of it.
Sophie
December 2023
I had booked and paid at check-in for 7 nights but unfortunately personal reasons meant I had to leave after the first night. I mentioned in passing to the staff that I would appreciate some refund if that was possible. Without fuss I received a refund on my credit card for 5 nights. I was very happy for them to charge for the second night as I checked out late.
Siggydoo
August 2024
Very close to a local market center. There is even a meat shop to buy for BBQ and enjoy at in-house hotplate. Staff are nice and helpful. There was a cyclone landfall during our stay. The staff took care people's need during the landfall, very nice!
Wei-sheng
February 2024
The location was good and relatively easy to find and the people were very friendly and helpful.
Peter
November 2024
reception staff good
A
April 2023
Nice balcony, although didn't get to use it. Perfectly good for an overnight stop. Comfortable bed.
Janet
July 2024
Nardeen was very helpful since we had late check in until our check out time. The room was highly well maintained at the highest quality, and most important it really feels like our home. We love the layout of the room, and the privacy of the balcony. This has made our first time staying in Mackay so memorable. Price also equal with the quality offered. We definately will be back on our next visit and highly recommended to friends, families and colleagues.
Shelli
December 2022
The apartment was close to shops and convenient as within walking distance to the shops and restaurants. It had all the basic cooking utensils and the beds were comfy.
Belinda
April 2022
Good value for money. Reception staff friendly and welcomed us warmly. Clean except for the pillow cases which were forgotten to replace
Rea
May 2023
The room felt comfortable and the room layout was well thought out. Access to the building and carpark was easy and connection to WiFi was also made simple. While there were noises during the evening, they did not impact our experience and certainly were not loud enough to disrupt our sleep. Even having a room immediately next to the gym had no effect on our stay.
Nick
August 2022
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